Terms and Conditions for Loving Locks Salon
Welcome to Loving Locks Salon, located at 14802 Jones Maltsberger Road, Building 2, Suite 203, San Antonio, Texas 78247, which is owned and operated by Imelda Ponce. By accessing and using our website www.lovinglocksimelda.com and hair replacement services you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
Consultations:
- Consultations are available by appointment only.
- Consultations maybe conducted in person at our salon or remotely via Zoom upon request.
Appointments:
All appointments (other than consultations via Zoom) will be conducted by appointment only on site at Loving Locks Salon.
Payment Terms:
- A non-refundable consultation deposit of $60 is required, which will be applied to any purchased services.
- All hair replacement product purchases are paid upon receipt, considered final and nonrefundable once the product is received and fitted.
Insurance:
Loving Locks Salon does not accept insurance for services. However, we provide receipts for individuals to file for reimbursement through their insurance provider.
Cancellation Policy:
Loving Locks requires a 24-hour cancellation notice via text or phone call to 210.241.0312. Cancellations less than 24-hours incur the following fees:
- Consultation cancellations forfeit the $60 deposit.
- Regular fitting and cutting appointment cancellations incur a $55 cancellation fee.
- Color appointments cancellations incur a $95 cancellation fee.
Client Medical Disclosures:
Clients with alopecia, cancer, or trichotillomania are required to disclose relevant medical information during consultations for the safety and suitability of services.
Hold Harmless and Not Responsible Policy:
The stylists and Loving Locks Salon shall not be held responsible for any adverse reactions, damages, or outcomes related to the hair replacement services. Clients agree to hold the salon, its employees, and stylists harmless from any legal claims, actions, or liabilities arising from the services provided.